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Privacy Policy

Information we collect

Information you provide directly:

  • Name, email address, phone number, and property address when you submit a quote request, contact form, or contract for services

  • Project details (property location, service type, timeline)

  • Payment and billing information, processed through secure third-party payment systems — we do not store full payment card details

Information collected automatically:

  • IP address, browser type, device type, and general location when you visit our website

  • Pages visited, time on site, and referral source, via Google Analytics (details in Section 4)

Cookies and similar tracking technologies

Aerial Imagery & Flight Data

This section covers imagery and data captured during service delivery, separate from website data.

  • Purpose-limited capture. Aerial imagery, video, and mapping data are captured to fulfill the contracted service and are not used for unrelated purposes without your consent.

  • Incidental capture. Aerial imagery may incidentally include neighboring properties, vehicles, or individuals visible from the air. We limit capture to what's relevant to the project and don't target individuals outside its scope.

  • Delivery and ownership. Final deliverables are provided to the client under the terms of the service agreement. We use client imagery for our own marketing or portfolio only with separate consent.

  • Retention. Raw flight data and captured imagery are retained for 90 days after project completion to support deliverable revisions, then securely deleted, unless a longer period is required by contract or law.

  • Regulatory compliance. Flight operations are conducted under FAA Part 107. Part 107 governs where and how flights operate, it does not regulate image content, so the practices above are our own data-handling commitments, not an FAA requirement.

How We Use Your Information

We use collected information to:

  • Respond to inquiries and provide quotes

  • Schedule, deliver, and invoice for services

  • Communicate with you about your project

  • Improve our website and services

  • Send marketing communications, only if you've opted in, with an unsubscribe option in every email

Cookies & Google Analytics

Our website uses Google Analytics to understand traffic and usage patterns. Google Analytics collects information such as pages visited, session duration, device and browser type, and approximate location derived from IP address, which Google does not retain in identifiable form. This data is processed by Google in accordance with the Google Privacy Policy and may be transferred to and stored in the United States.

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You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, or by adjusting your cookie preferences through your browser settings. Our website may also use cookies for basic functionality provided by our hosting platform, Wix. Disabling cookies may affect site functionality.

How We Share Information

We do not sell your personal information. We share it only with:

  • Service providers — Google (Analytics), Wix (hosting), payment processors, and email/CRM tools — bound by their own data protection obligations

  • Legal authorities, if required to comply with a law, regulation, or valid legal request

  • Successors, in the event of a business sale or transfer, under the same privacy commitments

Data Security

We use reasonable administrative and technical safeguards to protect your information, including secure hosting and access controls. No method of transmission or storage is completely secure.

Data Retention

We retain personal information only as long as necessary for the purposes in this policy, or to meet legal and contractual obligations, then delete or anonymize it.

Your Privacy Rights
  • Access the personal information we hold about you

  • Request correction or deletion of your information

  • Opt out of marketing communications at any time

  • Object to or restrict certain uses of your information

 

To exercise these rights, contact us using our contact page here.

Children's Privacy

Our website and services are not directed at individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. The "Last Updated" date above reflects the most recent revision.

Contact Us

All questions can be directed through our contact us page here.

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